Privacy Policy

Last updated: 05/31/2026

China Industry Tours (“we”, “us” or “our”) runs the website chinaindustrytours.com (the “Site”) and provides travel planning and business consulting services to international clients coming to China. This policy explains what personal information we collect, why we collect it, how we handle it, and the choices you have. We aim to comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. What we collect

We collect only the information you choose to give us, together with a small amount of technical data:

• Contact details — your name, email address, phone or WhatsApp number, and company name where relevant, so we can reply to your enquiry and manage your booking.
• Trip and project details — travel preferences, business requirements, dietary needs, special requests and itinerary information we need to plan your time in China.
• Technical data — IP address, browser and device information, and basic usage data collected through cookies and analytics, used to keep the Site working and improve it.
• Correspondence — the messages you send us by email, contact form or other channels, kept so we can follow up accurately.

2. How we use it

We use your information for these purposes only:

• To plan, deliver and support the travel and consulting services you request, including itinerary design, supplier coordination and on-trip assistance.
• To answer your questions and keep you updated about your booking or project.
• To meet legal obligations, such as verifying traveler details where Chinese entry rules require it.
• To understand how the Site is used and improve our services, using aggregated analytics.
• To send service messages such as confirmations and policy updates. You can opt out of anything non-essential at any time.

3. Who we share it with

We do not sell your personal information. We share it only in these limited cases:

• Service providers — trusted suppliers such as hotels, transport companies, local guides and payment processors, and only as far as needed to deliver your trip. They are required to protect your information and use it solely for the service we specify.
• Legal requirements — where the law, a court order or a government authority requires it, or where we need to protect our rights, property or safety, or those of others.
• Business transfers — if our business is merged, sold or partly transferred, your information may pass to the new owner under the same protections described here.

4. How long we keep it

We keep personal information only as long as we need it for the purpose it was collected — completing your trip or project and meeting legal, accounting and reporting duties. Booking records are generally kept for seven years after your trip to satisfy regulatory and tax requirements. You can ask us to delete your data at any time, subject to legal exceptions.

5. Your rights

Depending on where you live, you may have the right to:

• Access — get a copy of the information we hold about you.
• Correct — have inaccurate or incomplete information fixed.
• Delete — ask us to erase your information where the law allows.
• Restrict — limit how we process your information in certain cases.
• Port — receive your information in a transferable format.
• Opt out — stop non-essential or marketing communications at any time.

To exercise any of these, email [email protected]. We respond to valid requests within 30 days.

6. How we protect it

We use standard technical and organizational safeguards — encrypted connections, secure storage and restricted team access — to protect your information from unauthorized access, use, disclosure, alteration or loss. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. International transfers

Your information may be transferred to and stored in China, where our team and some service providers are based. Where required, we put appropriate safeguards in place, such as standard contractual clauses approved by the European Commission, for cross-border transfers.

8. Changes to this policy

We may update this policy to reflect changes in our practices or the law. When we make material changes, we will post the updated version here with a new effective date and, where appropriate, contact you directly. Continuing to use the Site after a change means you accept the updated policy.

9. Contact

Questions or requests about this policy or your data? Reach us at:

• Email: [email protected]
• Address: Room 1203, Building C, CCIG International Plaza, 375 North Caoxi Road, Xuhui District, Shanghai, China